The terms and conditions below regulate the use of the Teppe.com and Teppe.com/

Privacy

The personal information you forward to Teppe.com e Teppe.com/taramel will only be used in order to fulfill the undertakings Teppe.com e Teppe.com/taramel has and to assure you the best service. Teppe.com e Teppe.com/taramel will not let a third party see or use your personal details without your prior consent. You have the right to see your personal details upon request. If the information is incomplete or incorrect, you have the right to have the information corrected or deleted.

Cookies

Cookies are used by the Teppe.com e Teppe.com/taramel in order to improve your experience when browsing and using the website. The cookie identifies your computer and allows the site to remember your personal settings. Teppe.com e Teppe.com/taramel will not operate properly when cookies are disabled in your web browser.

Disclaimer

Teppe.com e Teppe.com/taramel objective is for the website to be always up and running, however Teppe.com e Teppe.com/taramel cannot guarantee this.

Teppe.com e Teppe.com/taramel cannot guarantee that all the products shown are available at the time you place your order. In the event the product you order is no longer available you will be contacted by e-mail shortly after placing your order.Due to the color settings of your computer, the colors of the products shown in the pictures in the Teppe.com e Teppe.com/taramel ,can differ from their actual colors. Teppe.com e Teppe.com/taramel cannot be held responsible for any such discrepancy.

Contact information to costumer service

If you have any questions, please contact the customer service at geral@teppe.com.

Exchanges and Sale

During sale or promotional offers the policy explained above will apply, except for the fact that Teppe.com e Teppe.com/taramel will not accept exchanges.

Feedback and Complainte Policy

We welcome any comments about our service, so that we can improve on what we are doing. We aim to deal with any problems quickly and fairly. If you have reason to complain about our service, please email our Customer Services Team (geral@teppe.com) stating clearly that you are making a complaint. Our aim is to respond to your complaint within a few working days, either resolving the complaint, or with a timescale for resolution.